We will
never ask for personal or Account information to be submitted via
e-mail.
We will
never provide personal information, such as an online account
password, via e-mail.
If you
call First Southern Bank or receive a call from First Southern Bank,
please remember we will never ask you to provide us with your online
account password.
If you
ever receive an e-mail that appears to be from First Southern Bank
asking you for personal information such as your social security
number or Account number, please do not respond to the e-mail.
Instead, please call us immediately at 1-870-612-1212.
Any
e-mails sent from First Southern Bank, including Customer service
e-mails and new product offers, are informational and will never
request that personal information be sent via e-mail.
The
only way to communicate securely online is via our Bank Services ->
Message Center while properly logged into your online account.
E-mail
hoaxes are becoming commonplace on the Internet. If you receive an
e-mail that you suspect is not from a legitimate source, you should
look for punctuation errors, misspelled words, or grammatical errors
that may be included in the message. These are examples of common
mistakes that may be included in an e-mail hoax, and may help
confirm the message is a hoax.
If you
suspect that you have received a hoax e-mail that appears to be from
First Southern Bank, do not click on any links that may be embedded
in the message. Instead, please call us immediately at
1-870-612-1212, and after speaking with us delete the e-mail.
A
secured Web site can be identified by an image of a padlock at the
bottom of your browser window and a Web address that starts with
"https" instead of "http". You will always see these on our Online
Banking website, beginning with the User Sign-on page.
For
your added protection, there are many products available including
personal firewalls and virus protection software that you may be
interested in purchasing and installing on your computer.
Finally, report any
suspected fraudulent activity to First Southern Bank as soon as you
spot it. The sooner we know about it the faster we can help.
